Shipping policy

Thank you for shopping with us! Here's everything you need to know about our shipping policy:

Free Shipping on Orders Over $150:

Enjoy free standard ground shipping on all orders totaling $150 or more (excluding taxes and discounts).
Free shipping will be automatically applied at checkout for qualifying orders.
Free Shipping is not valid when using a discount or coupon code.
This offer is valid for standard shipping within Canada only.

Flat Rate Shipping for Orders Under $150:

For orders under $150 (excluding taxes and discounts), a flat rate shipping fee of $15 will apply.
This flat rate applies to standard shipping within Canada.

Shipping Methods and Times:

We offer standard shipping for all orders.
Orders are typically processed within 1-2 business days.
Standard shipping times vary depending on your location but generally range from 3-7 business days.
Please note that shipping times may be longer during peak seasons or due to unforeseen circumstances.

Order Tracking:

Once your order has been shipped, you will receive a confirmation email with tracking information.
You can track the status of your order by clicking on the tracking link provided in the email or by logging into your account on our website.

International Shipping:

Shipping Address:

Please ensure that the shipping address provided during checkout is accurate and complete.
We are not responsible for orders shipped to incorrect addresses provided by the customer.

Shipping Restrictions:

Certain items may be subject to shipping restrictions based on size, weight, or destination.
We reserve the right to cancel orders or adjust shipping fees for items that do not meet shipping criteria.

Contact Us:

If you have any questions or concerns regarding shipping, please don't hesitate to contact us at info@mobiusbrace.ca or 604-542-5661.
Our customer service team is here to assist you with any inquiries related to shipping or delivery.

Policy Updates:

We reserve the right to update or modify our shipping policy at any time without prior notice.
Any changes to our shipping policy will be reflected on this page.

Thank you for choosing Mobius Braces Canada! We appreciate your business and hope you enjoy your shopping experience with us.